Touchless™ Monitoring: Your Questions Answered
Touchless™ monitoring is SWI’s approach to delivering complete asset visibility through automated thermal sensors, visual cameras, and intelligent analytics with no physical interaction or on-site inspection required. Assets are watched continuously and automatically, and operators receive alerts the moment conditions change, from wherever they happen to be.
SWI’s technology monitors a broad range of critical assets across utility, industrial, and energy operations. Commonly monitored assets include power transformers, circuit breakers, busbars, bushings, rotating machinery, electrical panels, switchgear, underground cables and joints, and renewable energy equipment, including wind turbines, solar arrays, and battery storage systems.
Periodic thermal inspections capture a single point-in-time snapshot of asset health. Faults that develop between visits, or that only appear under specific load conditions or weather, go entirely undetected.
Continuous Touchless™ monitoring watches assets around the clock, capturing thermal and visual changes as they happen and flagging anomalies automatically the moment they become detectable.
SWI’s hardware is purpose-built for the electric power industry and carries the certifications that utility and industrial operators require.
Products are IEC61850-3 and IEEE 1613 certified for operation in harsh electrical environments, IP66 rated for outdoor use, and built with fiber connectivity for EMI immunity. Operating temperatures range from -40°C to +85°C, with no moving parts and dual redundant power supplies.
Our Touchless™ monitoring systems connect directly with SCADA, APM, GIS, and asset management platforms using industry-standard protocols including DNP3, Modbus, and IEC 61850.
Asset health data and alerts flow into the platforms your team already uses, so monitoring information reaches the right people through the right systems without manual data transfer or workflow disruption.
When SWI’s monitoring system detects an anomaly, it notifies operators immediately through multiple channels. Alerts can be delivered by email, directly through connected SCADA systems, or via APM and asset management platforms.
This multi-channel approach ensures the right people are informed quickly, regardless of where they are or which systems they’re monitoring at the time.
Every deployment starts with a detailed review of the site layout and asset inventory. SWI’s engineering team uses this information to design the monitoring configuration, then configures all hardware before shipment.
Installation is handled by the utility or a certified subcontractor, and SWI sends experienced personnel on site for commissioning to verify that every component is operating correctly and transmitting accurate data before the system goes live.
Yes. SWI’s platform is built to scale across large asset networks, supporting centralized visibility and management of thousands of assets across hundreds of sites. Operators get a single unified view of asset health across their entire network.
For operators deploying across multiple locations simultaneously, SWI coordinates commissioning schedules to keep rollouts organized and on track.
SWI stays engaged well after commissioning. Business hours technical support is available by phone and email. After-hours contact is available with a 24-hour response commitment.
We also provide remote diagnostics, operator training, platform updates, and access to a full resource library, including videos and technical documentation. Getting commissioned is the beginning of the relationship, not the end.
Our technology is deployed across a wide range of critical sectors, including electric utilities, industrial and manufacturing operations, oil and gas facilities, renewable energy sites, including wind, solar, and battery storage, underground distribution systems, and mining operations.
Any sector managing critical assets that benefit from continuous thermal and visual monitoring is a strong fit for SWI’s Touchless™ platform.