Systems With Intelligence Inc. (SWI) is a rapidly growing developer and manufacturer of intelligent asset monitoring solutions for real time visualization of industrial applications in harsh, remote locations for global customers. We are currently seeking a highly skilled IT Operations & Security Administrator to join our team and help us maintain the highest standards of IT security, availability, and compliance. The ideal candidatewill be well-versed in managing IT infrastructure and have a strong understanding in SOC 2 compliance..
About Systems With Intelligence Inc (SWI)
Systems With Intelligence Inc. (SWI) is a renowned leader in providing trusted, intelligent, Touchless™ Monitoring Solutions for real time visualization of industrial applications in harsh, remote locations. With headquarters in Mississauga, Ontario, Canada, we help companies around the world, reduce operating and maintenance costs, while increasing reliability and safety. Systems With Intelligence Touchless™ Monitoring Systems provide clients with critical alarms and data to ensure they are always aware of the status and conditions of their remote sites and assets. Our investment planning software allows customers to make informed decisions on how to plan their asset investment strategy to achieve the best possible results.
Position / Title: IT Operations & Security Administrator
Job Location: Mississauga, ON
Why Join Us?
JOB RESPONSIBILITIES:
■ Competitive Salary and Benefits: We offer an attractive compensation package, including health, dental, vision, and life insurance, as well as paid time off and retirement plans.
■ Career Growth Opportunities: At Systems With Intelligence Inc., we believe in fostering growth. We provide ongoing learning opportunities and career advancement paths.
■ Dynamic Environment: Collaborate with talented, motivated professionals in a fast-paced, innovative environment where your contributions are valued.
Job Overview:
The IT Operations & Security Administrator will be responsible for overseeing and managing our IT infrastructure, with a special focus on security, system availability, and compliance with SOC2 requirements. The role demands expertise in both technical IT management and security compliance, ensuring that our systems, networks, and processes align with industry best practices and meet SOC 2 Trust Services Criteria. The IT Operations & Security Administrator will also play a key role in maintaining our organization’s commitment to data privacy, security, and business continuity.
Here’s what you will do as the IT Operations &Security Administrator:
SOC 2 Compliance and Security Management:
■ Lead efforts to ensure that our IT systems, policies, and procedures adhere to SOC 2 controls and Trust Services Criteria (Security, Availability, Confidentiality, Processing Integrity, and Privacy).
■ Work with internal stakeholders to ensure continuous SOC 2 compliance, monitoring systems and documentation to align with audit requirements.
■ Regularly review and update security policies and procedures to ensure they meet SOC 2 standards.
■ Coordinate and manage the annual SOC 2 audit process, working directly with external auditors and ensuring timely preparation and resolution of audit findings.
System Administration & IT Infrastructure Management:
■ Administer and maintain the organization’s IT systems, including servers, databases, cloud environments, and network infrastructures (e.g., AWS, Azure,
on-premise systems).
■ Perform regular system backups, monitoring, and recovery testing, ensuring business continuity in the event of system failure.
■ Manage the configuration and deployment of software, patches, and updates to ensure systems remain secure and compliant.
Security Operations:
■ Continuously monitor networks, servers, and systems for potential security threats, vulnerabilities, and performance issues.
■ Develop and implement security controls, including firewalls, access management, encryption, and multi-factor authentication (MFA) to safeguard data and systems.
■ Manage incident response efforts, including investigating and mitigating security incidents, data breaches, or vulnerabilities.
■ Lead internal security awareness training to educate employees on secure practices, phishing threats, and data protection.
Collaboration & Support:
■ Work closely with cross-functional teams (engineering, operations, HR, etc.) to ensure systems meet operational needs while adhering to security and compliance requirements.
■ Provide support to employees with IT-related inquiries and issues, from hardware troubleshooting to software installation and security best practices.
■ Prepare and maintain documentation of systems, policies, and processes for both internal use and audit purposes.
Risk Management and Continuous Improvement:
■ Conduct regular risk assessments and vulnerability scans, recommending improvements to systems, processes, and controls.
■ Proactively identify areas for improvement in IT systems and security protocols, working towards increasing efficiency, minimizing risks, and ensuring compliance.
Here’s what you’ll need to be successful:
Technical Experience:
■ Proven experience (2+ years) as an IT Specialist, Systems Administrator, or in a similar technical role within an enterprise environment.
■ Strong technical proficiency in IT systems management, networking, server administration, and cloud infrastructure (Webroot, Azure, etc.).
■ In-depth knowledge of security technologies (firewalls, VPNs, intrusion detection systems, etc.) and security best practices.
■ Experience with risk management, vulnerability assessments, and threat detection.
SOC 2 Expertise:
■ SOC 2 certification (or equivalent experience) and/or comprehensive understanding of SOC 2 Trust Services Criteria (Security, Availability,
■ Confidentiality, Processing Integrity, and Privacy). Hands-on experience with SOC 2 audit preparation, reporting, and remediation plans.
■ Strong knowledge of the security controls and processes required for SOC 2 compliance, and how to implement them within IT systems and operations.
Certifications & Education:
■ Bachelor's degree in Information Technology, Computer Science, or a related field.
■ Relevant IT certifications such as SOC 2, CISSP, CISA, CISM, or similar certifications are preferred.
■ Knowledge of industry frameworks and regulations like GDPR, HIPAA, PCI-DSS, and NIST is highly desirable.
Soft Skills:
■ Strong problem-solving skills and attention to detail, with the ability to handle multiple tasks and deadlines efficiently.
■ Excellent verbal and written communication skills, capable of conveying technical information to non-technical stakeholders.
■ Ability to work both independently and in a team environment with minimal supervision.
■ A proactive approach to identifying and mitigating security threats, risks, and compliance gaps.
Preferred Qualifications:
■ Experience managing ITIL or other IT service management frameworks.
■ Familiarity with DevOps practices and integration of security within CI/CD pipelines.
■ Experience with automation tools (e.g., Terraform, Ansible) to streamline security and compliance tasks.
Interested in being a part of SWI? We look forward to your application!
At Systems With Intelligence Inc., we value diversity and are committed tocreating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply.
Please note we are only accepting applications from those authorized towork in Canada and we are not currently sponsoring any temporary or permanentwork visas.
CONTACT:
Rafael Losinski
VP of Operations
rl@systemswithintelligence.comPhone: +
1-289-562-0126Fax: +
1-289-562-0152